Ordering & Delivery
How long will my order take to arrive?
Most items are made to order. Please allow approximately 4–5 business days for production before your order ships. Delivery within the US typically takes an additional 7–14 business days. During holidays and other peak periods, production and shipping may take longer.
Where do you ship?
We ship to addresses throughout the United States. Shipping availability and estimated delivery times are shown at checkout.
How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking information. Please allow some time for the carrier to update the tracking status after your package is handed over.
Can I cancel my order?
Yes. Please contact us within 12 hours of placing your order and include your order number. After this period, your order may have already entered production and can no longer be canceled.
Can I change my order after placing it?
Please contact us within 12 hours if you need to change your order details, such as the product option or personalization information. Once production has started, we may not be able to make changes.
Products & Personalization
Are your products made to order?
Yes. Many of our products are created or prepared after an order is placed rather than being mass-produced and stored in advance. This allows us to offer a wider variety of designs and seasonal collections.
What types of products do you offer?
Our collections include desk calendars, wall calendars, Advent calendars, ornaments, and other seasonal and decorative pieces designed to add a little personality and joy to your space.
Do you offer personalized products?
Selected products can be personalized. If personalization is available, you’ll see the available options directly on the product page. Please double-check names, dates, photos, and other custom details before submitting your order.
Will the actual product look exactly like the photos?
We do our best to represent every product as accurately as possible. However, colors may vary slightly depending on your screen settings, lighting, materials, and the production process. Some product images may also be mockups used to demonstrate the finished design.
How do I choose the right size or option?
Please check the product description and available options on each product page before ordering. Dimensions and other relevant product details are provided where applicable.
Returns & Replacements
What if my item arrives damaged or incorrect?
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible with your order number and clear photos of the item and packaging. We’ll review the issue and help arrange an appropriate replacement or refund.
Can I return or exchange an item?
Return and exchange eligibility depends on the type of product and the reason for the request. Personalized or made-to-order products may not be eligible for returns for change-of-mind reasons. Please review our Return & Refund Policy for full details before ordering.
What if my package is lost or tracking does not update?
If your tracking information has not updated for several days or your package appears to be lost, please contact us with your order number. We’ll check the shipment and help determine the next step.
When will I receive my refund?
Once a refund has been approved, it will be issued to your original payment method. Your bank or payment provider may require additional processing time before the refund appears in your account.
About Daisysteescorp
What is Daisysteescorp?
Daisysteescorp is all about the little things that make a space feel like home. Discover thoughtfully designed decor, seasonal favorites, and unique pieces made to bring warmth, personality, and joy to every corner.
How can I contact you?
If you have a question about your order or one of our products, please contact us through our Contact Us page or the customer support email listed on our website. Please include your order number when contacting us about an existing order.