Most orders arrive within approximately 7–18 business days after your order is placed. This includes processing and production time, as well as shipping time. Business days are Monday through Friday, excluding major holidays.
Please note that delivery estimates may vary depending on the product, destination, carrier, and seasonal demand.
Processing & Production
Many of our products are made or prepared especially for each order. Please allow approximately 2–5 business days for your order to be processed and prepared for shipment.
During busy periods, especially around major holidays, processing times may be slightly longer.
Shipping Cost
Shipping costs are calculated and displayed at checkout before you complete your purchase. Any available free-shipping offers or promotions will also be applied and shown at checkout.
Where We Ship
We currently ship to addresses within the United States.
Shipping availability is determined by the delivery address entered at checkout. If we are unable to ship to your address, an available shipping option will not be displayed.
How It Works
- Place your order. Once your order is successfully submitted, you’ll receive an order confirmation by email.
- We prepare your order. Your item enters processing or production. This typically takes 2–5 business days.
- Your order ships. Once your package has been handed over to the carrier, you’ll receive a shipping confirmation email with tracking information when available.
- Your order arrives. Delivery typically takes an additional 5–13 business days, depending on the destination and carrier.
Orders With Multiple Items
If your order contains multiple products, your items may occasionally be shipped in separate packages. This can happen when products are prepared or fulfilled from different locations.
If your order is split into multiple shipments, you may receive separate tracking information for each package.
Tracking Your Order
Once your order ships, tracking information will be sent to the email address provided at checkout.
Please allow some time for the carrier to scan your package and update the tracking information after shipment.
Delivery Fees
The product price, applicable taxes, and shipping charges will be clearly displayed at checkout before you complete your purchase.
Delivery Problems
- Tracking hasn’t updated: Carrier tracking may occasionally take a few days to update. If there has been no movement for an extended period, please contact us with your order number so we can help investigate.
- Package marked as delivered but not received: Please check around your delivery location, with household members or neighbors, and allow one additional business day in case the carrier marked the package as delivered early. If it still cannot be located, please contact us.
- Package appears lost: Contact us with your order number and tracking information. We’ll review the shipment and help determine the appropriate next step.
- Incorrect shipping address: Please contact us within 12 hours of placing your order if you need to correct your shipping address. Once an order has entered processing or shipped, we may not be able to change the delivery address.
- Damaged package or item: If your order arrives damaged, please contact us with your order number and clear photos of the item and packaging so we can review the issue.
For additional assistance, please visit our Contact page. For information about returns, replacements, and refunds, please see our Return & Refund Policy.